Yes, Ujamaabay ships internationally and the cost varies basing on the number of items, sizes, weight and other criteria. The total shipping cost will be calculated during checkout.
What payment methods do you accept?
We do accept all types of credit cards: mastercard, VISA, and American Express. You can also use paypal or money
order (arrangement has to be done for money order payments). At the moment we do not accept checks/cheques.
What is your return policy?
During checkout, a return policy is always displayed for your disclosure. The policy may vary among products and services.
What are your terms of service, privacy commitment and agreement?
Click here to read our terms and agreement.
How do i send my photo(s), video(s), and music files for editing or customization?
We do provide a FTP program to upload your big files to our server without a need of sending it via emails. For small files, they can be emailed to services@ujamaabay.com.
How can i do business with ujamaabay.com?
Use our contact page and describe what kind of business are you proposing. The contact page has a form that you can put your contact information and the type of request.
How does Ujamaabay protect its customers from fraud and scams?
Ujamaabay.com e-commerce system has Secure Socket Layer (SSL) with 128 bit encryption to shield transactions,Configurable
risk tools to help flag fraudulent orders,IP blocking to help keep out suspect customers, Extensive data center security,CISP compliant, and many other security features.
What is the cost of shipping?
Varies basing on customer location, number of items bought, item size, weight and other features. Our reliable online checkout system generates the applicable charges before completely checking out. So, you do have the chance to determine if the charges are affordable or not.
How does ujamaabay guarantee to meet your satisfaction on its various services?
See Ujamaabay's return policy. In addition, our products and services are of the highest quality, hence there is unlikely chances to receive a damaged product or low standard products and services. Ujamaabay's experts always tailor to the customer's needs.
How long do you take to ship deliver product(s) or service(s)?
Delivery time is order dependent. The vast majority of orders ship out within 48 hours; however there are can be problem orders that take as long as 10 days or so to ship out. We always provide excellent customer service and if the customer requests a refund for a product that has not shipped because it has taken to long, we will grant the refund request.
